Common issues

Staying connected

If you want to avoid the login step (waiting to receive a 6-digit code), simply add our page to your favorites after logging in. This way, a cookie will be saved in your web browser and you should be automatically logged in next time.

Chat Bot

If our chatbot is covering a button action, you may want to change your screen size (zoom in or out) to access the target button.

Mobile

As an administrator, you can access the web version of Billdr on your mobile phone at https://app.billdr.co/.

We're also developing a dedicated mobile app for administrators. In the meantime, the Employee mobile app is already available.

Project Address

If you cannot create a project or select one from the dropdown menu, please try refreshing the page first. As you begin typing the address, a dropdown menu should appear—be sure to select one of the options from the list. If the address is very new and not yet recognized by Google, you can select just the city name instead.

Employee can’t access their platform

If your employee does not receive their login code by text message, you can contact our support team, and they will provide the code to you.